Our Team
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Kathleen McQuaid

Founder & President

Kathleen is a consummate businesswoman with a gift for seeing the ‘big picture’ and achieving results. Combined with an affinity for combining the latest technology and marketing trends with superior messaging, this unique hybrid of talent has helped her offer clients marketing, business and technical solutions for over 20 years. Throughout her career, Kathleen’s professional offerings have expanded to embrace the latest advancements in print, digital and mobile media, quickly responding to shifts in the marketplace.

Since founding KathodeRay Media in 1996, she has created marketing programs for many brands and organizations. Kathleen takes the time to understand the business goals of her clients, as well as the products and services that she markets. She brings her clients’ goals and concepts to life, and is able to reach niche audiences that would be otherwise inaccessible.

Kathleen has taught Multimedia Design and Development as an adjunct professor at Parsons Design School in New York City; and Online Public Relations at SUNY New Paltz. She holds a Bachelor of Fine Arts in Computer Art from the School of Visual Arts located in New York City. When she’s not at the office, Kathleen enjoys hanging out with her two children. Kathleen holds two first degree Black Belts, in traditional Japanese Karate and Okinawa Weapons from Starr’s Black Belt Academy. She also enjoys gardening, hiking and reading historical fiction novels.

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Mark A. Gustavson

Vice President, Strategic Development

Mark joined KathodeRay with over 25 years of experience in marketing & selling products and service-solutions to businesses, consumers, and government agencies. He has led creative & production teams in advertising, technology, manufacturing, and distribution companies from start-ups to major industry players.

Mark’s diverse skill-set enables him to understand a client’s business holistically, identify goals and challenges, and develop campaigns that deliver measurable results and tangible return on investment. A life-long producer, Mark finds the ‘Inherent Truth’ within a product or service, then creates the compelling story of its value and benefit to the specific needs of your most desirable customers.

Mark was born in Catskill, NY, and grew up in Greene County. After receiving his Bachelor’s Degree in History, Literature, Theatre, & Music, he relocated to Central New York in 1985. There he worked with both small specialty businesses and iconic brands like: Acer, Canon, Epson, Garmin, HP, Kodak, Lexar, Nikon, Olympus & SanDisk. He now applies the acumen and experience he gained nationally, to serving the needs of organizations seeking to compete in a digital age.

Mark is delighted to be back in Greene County, and bullish about growing the economy of the Hudson Valley. A singer/songwriter since high school, with more performances than he’d prefer to admit, Mark refers to himself as a ‘recovering musician’ who enjoys mentoring young writers, players, and producers at every opportunity. He is an avid amateur historian, anglophile, and fan of Public Broadcasting. He and his wife Nancy are very active in AKC Conformation Competition: Breeding and exhibiting their nationally ranked Saint Bernards and Norwich Terriers, and; Producing annual Saint Bernard Specialty dog shows.

Connect with Mark:
518.966.5600 x 111
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Chelsea James

Graphic Designer

Chelsea’s unique background of both graphic design and website programming has made her an asset to KathodeRay. Her capacity to coordinate different phases of various projects and tie them into end result helps create a superior finished product.

Chelsea’s responsibilities in the office vary widely, from visually designing and programming new websites to creating print materials when needed. In addition to design tasks, she also works on SEO projects and continuously works to acquire new skills to benefit her in completing tasks.

Chelsea is an artist in her spare time, focusing on charcoal, graphite and ink, with an occasional painting. She also manages her own website and blog geared towards her hobby of showing dogs called RaindanceIGs.com and is actively involved in several dog organizations, which have helped her hone her management skills.

Chelsea has an Associate of Arts in Fine Art from Columbia-Greene Community College in Hudson, NY.

Connect with Chelsea:
518.966.5600 x 105
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Brian Britton

WordPress Developer

Brian’s interest in technology blossomed in high school and years later he became enthralled by computers. Now with over six years of web design experience, Brian’s knowledge of web design, development, and maintenance has led him to become an exceptional WordPress Developer here at KathodeRay.

Brian is responsible for developing websites by using given design and data to meet our clients’ needs. He uses those parameters to acquire a user-friendly interface while trying to match the highest quality level.

Outside of the office, Brian’s passion for design and technology carries over into his personal life. He spends his spare time designing furniture, providing computer and network support, and experimenting with the latest technology.

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HubSpot Inbound Certification


Sara Beth Jonassen

Website Designer and Inbound Strategist

Sara Beth is a conscientious designer and marketing professional with high standards for excellence.

Drawing on over two decades of design experience and a fine art background, Sara Beth produces clean, commanding visual elements for both web and print. She is left-handed and decidedly right-brained. She enjoys writing original content, and combining traditional and digital media. When it comes to strategizing, Sara Beth embraces the challenge to always improve on marketing results. She derives great satisfaction from producing a high-quality product, and takes pride in applying her knowledge of inbound marketing to produce measurable results for clients.

When she’s not at the computer, Sara Beth is soaking in the sun. She loves taking long walks with her smooth coat collie, or stepping into the saddle and riding a good, sensible trail horse. She is also a historical fiction writer with a manuscript set on the Oregon Trail in 19th century.

Sara Beth graduated Summa cum Laude and Phi Beta Kappa, earning her Bachelor of Arts in Departmental Art at the University at Albany. She is certified for Inbound, Hubspot, Inbound Sales, Contextual Marketing, Growth Driven Design, and Hubspot Partnership.

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HubSpot Inbound Certification
HubSpot Inbound Sales Certification
HubSpot Certification
HubSpot Certification
HubSpot Growth-Driven Design Certification
HubSpot Partner Certification

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Michele Brown

Website Developer

Michele has been designing websites since she realized the family farm didn’t have one. She received her Bachelors in Creative Writing and History from Lycoming College in Pennsylvania, then a Masters in Publishing from Emerson in Boston. After freelancing in web and graphic design in Rochester, NY, she’s glad to be back in the Hudson valley area, using her expertise at KathodeRay while continuing to expand her skills.

In her free time, Michele enjoys reading and working in the orchards. She is also interested in language and astronomy.

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HubSpot Inbound Certification
HubSpot Marketing Software Certification
HubSpot Design Certification
HubSpot Growth Driven Design Agency Certification


Judy Xanthopoulos

Office Manager

Judy brings an international flair to the KathodeRay media team. Born and raised in England, she has lived in 7 different countries throughout her life and worked in 4. Her interest in mathematics and working with figures makes her a natural fit for KathodeRay.

Judy is in charge of managing the office as well as essential bookkeeping tasks. She interacts with clients on a daily basis, both with billing and to coordinate miscellaneous requests that come in. She also works closely with KathodeRay employees to ensure the accuracy of invoices and other correspondence.

Judy originally became an Administrative Assistant as a means to fund her love of globetrotting. Counting the 7 where she has maintained a residence, Judy has visited 30 different countries on 4 continents. This worldly outlook simultaneously gives her both the ability to work with a diverse variety of people and a means to escape from the daily routine.

Connect with Judy:
518.966.5600 x 100
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